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Wednesday, March 29, 2023
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    Can a shift to Digital Sales work in favor of B2B enterprises?

    By
    Megana Natarajan
    -
    December 28, 2020
    Can a shift to Digital Sales work in favor of B2B enterprises

    Marketing leaders acknowledge that the continued practice of old strategies for demand generation will not bring in the required results

    CMOs believe that a new digital era for business-to-business (B2B) marketing and sales is upon organizations. The change is driven by increased demand from corporate clients for online access to the expertise and offerings provided by vendors. Enterprises are finding it taxing to take advantage of the trend as it needs shifting from severely embedded B2B marketing and sales models to digitally powered, data-driven partnerships between marketing, analytics, and sales.

    Digital demand generation, a major element of the B2B digital transformation problem, can deliver significant advantages. There is a high need for demand-generation measures capable of addressing the unique dynamics of satisfying corporate customers. In order to meet the demand, enterprises can use conventional practices to develop digital demand generation policies.

    Clarify the target

    Marketing leaders point out that the conventional demand-generation measures were built on analyzing the customer divisions and the underserved requirements. Productive B2B demand-generation strategies go beyond clarifying the roles of influencers and decision-makers in adopting supplier offers, co-developing solutions, operation improvements, or authorizing suppliers.

    Read More: Customer Engagement Strategy for the Post-Pandemic World

    They say that the portrayal of decision-making roles in the form of a diagram or flowchart is the best practice for a true understanding of decision-making skills in various buying and utilization scenarios, target prioritization, and serve role-relevant content. The sure shot way to success is by ensuring that all influencers and decision-makers are clear, no confusion in their specific responsibilities, and the process of activities well-defined. Such data is rarely properly collected in customer databases. Quantitative research is an improper tool for gaining insights into the dynamics of who influences or holds decision-making power in differing scenarios.

    A structured approach can be kicked off with main clients, and extension of interviews over time to extra clients across the different range of industries or segments is often the most accurate method to improve decision-making.

    Capturing attention

    CMOs say that the initial stage of supplier communication is critical as it begins an interaction with multiple influencers and decision-makers. They point out that attention capture must serve sufficient relevance for the initial contact to involve others in the enterprise. To move through the hurdles, effective and productive B2B demand generators must develop attention-grabbing measures to the context of the target.

    B2B enterprises can implement strategies like thought-leadership marketing, always-on marketing, omnichannel marketing, and account-based marketing to target decision-makers that are seriously seeking data. It’s highly beneficial when the ABM strategies are supplementary to omnichannel tools combined with sales-force involvement.

    Read More: The Rise of Robust Customer Data Platforms – Making Data Marketing More Efficient

    CMOs say it is easy to detect information seekers by monitoring their online behavior and how fast they explore for solutions or become distracted by thought-leadership content. This requires constant experiments as one single dataset is insufficient to identify which factor contributed to the result.

    Interest cultivation

    Marketing leaders believe that a productive cultivation pathway is reliant on the most successful demand-generation policies. That provides the experiences and content that enables enterprises to overcome barriers to purchase. The best strategies focus on the potential client on goals important to them while letting them travel at their pace.

    • TAGS
    • Account Based Marketing
    • always-on marketing
    • cultivation pathway
    • Digital sales
    • Omni Channel Marketing
    • thought-leadership marketing
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      Megana Natarajan
      Megana Natarajan
      Megana Natarajan is a Global News Correspondent with OnDot Media. She has experience in content creation and has previously created content for agriculture, travel, fashion, energy and markets. She has 3.9 years’ experience as a SAP consultant and is an Engineering graduate.

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